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Toronto, City of - Public Services
Toronto City Hall, 100 Queen St W
Toronto, ON
M5H 2N2
Toronto, ON
M5H 2N2
3-1-1
Fax: 416-338-0685
Hours vary by service
Last updated: Nov 11, 2024: Suggest an edit
Application
Call 3-1-1 free of charge -- regular phone and cell phone air time charges apply
Make the Right Call; know when to call 311
CLICK HERE
3-1-1 live online chat, and text or email update options now available
3-1-1 mobile app now available free for iOS and Android devices
Service requests may be made and tracked online -- see website for details
Make the Right Call; know when to call 311
CLICK HERE
3-1-1 live online chat, and text or email update options now available
3-1-1 mobile app now available free for iOS and Android devices
Service requests may be made and tracked online -- see website for details
Eligibility - Population(s) Served
Toronto residents, businesses and visitors
Some programs and services may have specific eligibility requirements; see website for details
Some programs and services may have specific eligibility requirements; see website for details
Fees
Contact for details
Languages
English
Area(s) Served
Toronto
Accessibility Note
Designated parking at entrance in underground parking lot, with ramp to entrance ; wheelchair accessible automatic main entrance ; easy access to elevator ; elevator with braille and voice/tone features ; barrier-free washroom including door and stall ; dedicated accessible washroom with all features ; wheelchair accessible washrooms on upper floors, assistance needed with door
Description of Services:
Parent and Family programs - Offers information on resources for parents and children in the region (includes information on Early years Centres and children with disabilities)
Service and Benefit Finder Tool
Toronto Long Term Care and Adult Services - Programs and Services related to Long Term Care, adult day services, respite care, seniors health and wellness
Emergency utility assistance and emergency utility assistance for rental units
Hardship fund - for low income residents who are not receiving social assistance, assistance includes some health services
Health Support - access to support includes
Newcomer Services Kiosks - access to settlement workers, and other services that are free and confidential
FUN Guide - Search for, register, wishlist, or access information regarding recreation programs in Toronto
Grants, Incentives and Rebates
2023/24 Winter services plan for people experiencing homelessness
Service and Benefit Finder Tool
Toronto Long Term Care and Adult Services - Programs and Services related to Long Term Care, adult day services, respite care, seniors health and wellness
Emergency utility assistance and emergency utility assistance for rental units
Hardship fund - for low income residents who are not receiving social assistance, assistance includes some health services
Health Support - access to support includes
- funeral expenses
- eyeglasses
- dental services
- medication
- medical supplies and devices
Newcomer Services Kiosks - access to settlement workers, and other services that are free and confidential
FUN Guide - Search for, register, wishlist, or access information regarding recreation programs in Toronto
Grants, Incentives and Rebates
2023/24 Winter services plan for people experiencing homelessness
Services and Programs:
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Last updated: Nov 11, 2024: Suggest an edit
