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CHATS - Community and Home Assistance to Seniors - Home at Last (HAL)

Home at Last (HAL)

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240 Edward St, Suite 1
Aurora, ON
L4G 3S9
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1-866-291-1503
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Toll-Free: 1-877-452-4287
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Fax: 905-713-1841
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Referrals accepted daily from 8:30am-4:30pm, seven days a week, including statutory holidays.
Last updated: Apr 24, 2025: Suggest an edit

Application

Call * no referral required

Eligibility - Population(s) Served

Adults aged 65 or older or those who are younger with special circumstances, who require assistance when being released from the hospital inpatient floor or the Emergency Department * Must be medically stable and able to direct and manage their own care, such as medications, self-administer insulin injections, oxygen, etc * Must be able to manage their medication routine with minimal reminders * Must be mobile and weight-bearing with minimal assistance of one person * Must be able to get into a vehicle or home with the assistance of one person * Must be a resident of York Region or South Simcoe * Patients can be taken to a residence which includes retirement homes, respite or convalescent beds but cannot be a Resident of a Long Term Care Facility * Same day surgery patients are not eligible

Fees

None

Contacts

HAL Supervisor
CHATS-Community & Home Assistance to Seniors
1-866-291-1503 Fax: 905-713-1841 or 1-877-676-0666

Languages

English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Italian ; Russian ; Persian

Language Note

Interpretation services available

Area(s) Served

York Region and South Simcoe

Accessibility

W_wheelchair.gif Wheelchair Accessible

Description of Services:

Home at Last (HAL) provides a safe and smooth transition from hospital to home for older adults and persons with special needs * the program provides reliable and comfortable transportation with a trained PSW and helps individual remain safe and comfortable at home by remaining with the client until they are settled * the services on the way home may include picking up prescriptions, essential groceries, small medical equipment or supplies, as needed * in addition, a follow-up call is made within 5 business days to review services and provide coordination/linkages to community support services

Partner Hospitals: Mackenzie Health, Southlake Regional Health Centre, Markham Stouffville Hospital, Stevenson Memorial Hospital
Last updated: Apr 24, 2025: Suggest an edit
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