Application
Complaints can be made by phone, fax, email, mail, in person or online
- all complaints are confidential and may be submitted anonymously
- if complainant requires a response, contact information must be submitted
- complainant's identity or other confidential information not shared or disclosed without consent
Eligibility - Population(s) Served
Any member of the public who interacts with the City of Toronto
Deals only with complaints that could not be resolved through the City's complaints process
Fees
None
Contacts
Kwame Addo - Ombudsman
Languages
English
Accessibility Note
Wheelchair accessible building;call for details