Toronto. Employment and Social Services - Toronto - North York Office

Application

Apply online or call 1-888-999-1142, TTY 1-800-387-5559

Eligibility - Population(s) Served

Toronto residents 18 years and older (16/17 under special circumstances)

have a status in Canada
in financial need (household cannot meet basic living expenses)
willing to make reasonable efforts to find, get ready for or keep a job (unless medical or special circumstances exist)

Help with the cost of funerals and some health-related items may be available to people who are not eligible for social assistance

Serves those living in postal code areas: M2K, M2L, M2M, M2N, M2P, M2R, M3B, M3H

Fees

None

Languages

English ; French

Accessibility Note

Unknown; contact for information

Description of Services:

Financial supports, social supports, and referrals to employment supports for people receiving Ontario Works in Toronto
All Toronto Employment and Social Services locations provide similar supports
Programs and benefits available through Ontario Works at Programs and Benefits Finder at toronto.ca/humanservices, or visit toronto.ca/ontarioworks for general information
Each location has an Access and Resource Centre where residents can access:

computers with internet access
laser printer, scanner, photocopier and telephones
information about upcoming workshops or events
onsite services provided by community partners
information about government services

Financial Supports -- may include money for

food
shelter and emergency housing related costs
clothing and other household costs
prescription medications
health costs and funeral expenses

Social Supports -- may include referrals to community and government services, including:

childcare
housing
food banks
legal services
newcomer services
supports for youth, seniors and persons with disabilities
health and mental health services
addiction supports

Employment Supports -- accessible through referral to Employment Ontario, these supports may include help to:

write a resume
build job-related skills
participate in training
gain work experience
search for a job

People receiving Ontario Works (OW) who have developed an Action Plan with their caseworker may qualify for additional employment benefits available from OW
The services below provide information for people receiving Ontario Works:
MyBenefits -- online service available 24/7 to residents receiving Ontario Works that makes it faster and easier to securely access information on any device (smartphones, tablets and computers)
Interactive Voice Response (IVR) - 1-800-808-2268 for information about payment details, file status, automated service is available 24/7 or call Mon-Fri 8:30 am-5 pm to speak to an agent; service not available to TTY users
Client Services; Information Unit, for information on Ontario Works, including legislation and procedures