CultureLink Settlement and Community Services - Toronto

Application

Call for appointment or drop in

Eligibility - Population(s) Served

Varies according to program; contact organization for information

Fees

Most services are free; contact organization for information

Languages

English ; French ; American Sign Language ; Arabic ; Bengali ; Cantonese ; Czech ; Farsi ; Filipino ; Hindi ; Hungarian ; Italian ; Mandarin ; Pashto ; Polish ; Portuguese ; Punjabi ; Russian ; Sinhalese ; Slovak ; Somali ; Spanish ; Tamil ; Tibetan ; Urdu

Accessibility Note

Fully accessible - Designated parking at entrance - underground parking ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall

Description of Services:

Settlement services including orientation, information and referral, counselling and support
Newcomer Settlement Services (NSP)

employment support services
one-to-one settlement counselling and referrals
form filling including applications for asylum
orientation sessions
culturally sensitive services for the Roma community
programs focused on Syrian or Arabic-speaking refugees include settlement assistance, mentorship, help with job search

Library Settlement Partnership (LSP) and Settlement Workers in Community Spaces (SWCS)

newcomer outreach at libraries and other community spacies
workshops, one-to-one settlement services, community referrals

Settlement Workers in Schools (SWIS)

outreach program based in elementary and secondary schools from mid-August to end of June, and social service agencies from July to mid-August
individualized action plan, settlement information and referral, group activities

Mentorship Programs

career mentorship
citizenship education circles
English conversation circles
Canada Connect - newcomers paired with Canadian mentor for English conversation, navigating Canadian culture and expanding network
Newcomers Explore and Appreciate Toronto (NEAT) - newcomers gain Canadian volunteer experience in event planning, social media marketing and project management; participate in guided walks/outdoor activities
Newcomers Speak Up for Success - 10 week public speaking program for newcomers
Artegration- cultural experiences and/or volunteering for newcomers available through community partners such as Luminato Festival, Soulpepper Theatre, Aga Khan Museum, Arts in the Park, Koeffler Centre for the Arts

Newcomer Mental Health Program

one-on-one brief counselling to newcomers with complex needs, as well as referrals for short-term counselling in the Ukrainian language
comprehensive newcomer settlement needs assessment
referrals to appropriate community programs and resources
group activities that provide coping strategies, support, skill-building and self-help opportunities

Cybersecurity Training - IT Security Bridge Training

for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity - training for a Cybersecurity Fundamentals Certificate
training, mentoring, networking, and help with resumes and interview preparation

Labour Market Assistance Program

for newcomers and internationally trained professionals
personalized job search plan, labour market information, resume preparation, networking, interview preparation