Homelessness services, including shelters, respite centres, warming/cooling centres, eviction prevention, and street outreach

• cold weather response, including winter respite
• see separate listings for shelter and housing services

Receives and investigates complaints regarding housing and homelessness services delivered or funded by the City of Toronto

• Central Intake, Streets to Homes, Assessment and Referral Centre, shelters, and 24-hour respite site complaints, contact 416-392-8741, fax 416-338-1144, email ssha@toronto.ca
• Complaint form can be mailed to SSHA Complaints, 55 John St, 6th Floor