Offers services, products, and information that remove barriers to communication, advance hearing health, and promote equity for people who are culturally Deaf, oral deaf, deafened and hard of hearing

• Sells a full range of assistive technology including TTY's, amplified telephones, visual and amplified alerting/signaling devices, and FM systems
• Provides consumers and the general public with information related to hearing loss, hearing protection, and the issues related to being Deaf, deafened, and hard of hearing

Administers the following programs:

• Communication Devices
• CONNECT Counselling Program
• General Support Services Counselling
• Hearing Care Counselling
• Northern Literacy and Lifeskills Program
• Sign Language Interpreting Services
• Public Education and Information to Communities
• Authorized vendor for Assistive Devices Program (ADP)

Services and Programs:

• Communication Devices
• Hearing Care Counselling Services
• Literacy and Basic Skills
• Sign Language Classes
• Sign Language Interpreting Services