Offers counselling services to help adults improve communication with family and friends, stay involved in social activities, and stay safe and independent at home

Counsels on issues related to coping with hearing loss such as:

• Understanding your hearing loss
• Use, care and maintenance of hearing aids and other listening systems
• Managing difficult listening situations
• Selecting specialized communication equipment, such as telephones, alarm clocks, television accessories
• Referrals to other community services

Communication Devices

Provides information, demonstration and assistance with:

• Assistive Listening Devices such as Personal FM and Infrared systems
• Specialized telephones such as amplified, Voice Carry Over (VCO) and TTYs
• Alerting devices such as fire/smoke, doorbell, phone, baby cry

Education

• Offers education and training to consumers, family members, caregivers and the general public