Toronto - Concord Gate - Counselling and Support Services, North York Office

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1 Concord Gate Unit 303
Toronto, ON
M3C 3N6
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416-441-9306
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Toll-Free: 1-877-292-2288
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Fax: 416-443-2631
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Tue, Thu 10 am-5 pm; after hours by appointment

Application

Contact for appointment or for more information

Eligibility - Population(s) Served

Survivors of torture and victims of war, and their families, also victims of human trafficking
Residency Requirements: Greater Toronto Area

Fees

None

Contacts

Huda Bukhari - Settlement Manager
Mbalu Lumor - Director of Newcomer Programs and Services

Languages

English

Area(s) Served

Toronto, Halton Region, Peel Region, York Region, and Durham

Accessibility Note

Contact for information

Description of Services:

Medical, mental health, settlement and social support services including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services
  • individual, family and group counselling, and mutual support groups
  • service coordination and referral to treatment
  • contact for information on available languages
Settlement Services
  • ?needs assessment
  • orientation
  • supportive counselling
  • interpretation and translation services
  • employment counselling and computer training
  • peer support groups
  • referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
  • assistance with documentation and completing applications
Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning
  • homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
  • workshops such as job interview skills, employment training, driver education, health and sexual health, education options
  • parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
  • assistance accessing free or affordable community programs
Language and Skills Training
  • English as a Second Language (ESL)
  • computer classes
  • citizenship preparation classes
  • participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Befriending Program
  • community support for survivors of torture through a network of volunteer befrienders
Last updated: Jan 29, 2025: Suggest an edit