services provided by phone, online or in-person; walk-ins welcome

all workshops offered online

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Multiservice centre for newcomers
Settlement Service Centre -- assessment, information and referral, supportive counselling, community outreach, education and workshops

• support with finding housing, accessing child care, health care and other community and social services
• seasonal income tax clinic
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- (see separate entry), child care and transportation assistance available

Enhanced Language Training (ELT) for Internationally Trained Medical Professionals -- 18 week sector specific language training and career orientation for health care professionals

• individual counselling and action plan development, 100 hour volunteer placement
• mentoring, networking, resume and interview preparation
• free training in first aid, cardiopulmonary resuscitation (CPR), and Workplace Hazardous Materials Information System (WHMIS)

Settlement and Education Partnership in Toronto (SEPT) (Settlement Workers in Schools) -- services delivered in elementary and secondary schools in Scarborough during the school year, and in libraries and summer schools from July to August -- free summer programs for children and their families
Self Employment for Newcomers Program

• supports newcomers to explore self-employment options, develop personalized road map to self-employment, and get connected to specialized supports for small business
• provides monthly workshops and one-on-one support to clients who are looking for self-employment opportunities or starting their own business in Canada
• provides career action plans and guidance on the preparation of cover letters and resumés

Newcomer Settlement and Language Training (NSLT) Program

• provides career action plans and guidance on the preparation of cover letters and resumés
• clients are provided with employment support for job search and retention based on employment needs

LGBTQ+ Program
?Supports LGBTQ+ newcomers and allies as they navigate their settlement journey in Canada, offering a safe, inclusive environment where clients can access a variety of services

• workshops on topics such as employment, housing, and legal rights, as well as community outings to cultural sites and social events
• one-on-one support - personalized assistance to help clients overcome challenges, build skills, and connect to resources
• guidance on finding work, navigating housing options, and understanding rights as newcomers
• LGBTQ+ support group - confidential space where participants can connect with others, share experiences, and discuss issues relevant to the LGBTQ+ newcomer experience. Topics include cultural adjustment, mental health, relationships, and understanding LGBTQ+ rights in Canada

Youth Career Empowerment

• for newcomer youth 16-24 years living in Scarborough
• soft skills training, job search tools and career exploration

Services and Programs:

• Toronto - 2206 Eglinton Ave E
• Toronto - 3227 Eglinton Ave E
• Toronto - Markham Rd
• Refugee Sponsorship Training Program