The Street Outreach team consists of both a 24/7 Street Helpline and mobile outreach teams that provide on-location supports including:
- access to shelter
- certain medical services and urgent supplies (e.g. food, clothes, and blankets)
- connection to other supportive programs, including mental health, addiction, and employment services
Service Benefits: A range of supports for individuals/families with addiction, mental health, and other concerns related to homelessness
- Access to nursing care through our clinics
- Street-based outreach assistance to engage individuals/families towards obtaining and/or stabilizing housing
- “No wrong door” approach for individuals/families seeking services
Services now include:
- Daily 24 support via the Street Helpline phone number
- Two mobile vans with outreach teams delivering on-location supports
- A mobile health clinic providing on-location nursing care, COVID-19 supports, flu vaccinations (seasonally), and virtual consultations with medical practitioners weekly at Brampton Library, Celebration Square (Mississauga), Knights Table (Brampton), Peel Family Shelter (Mississauga) and Cawthra Shelter (Mississauga). Phone the Street Helpline to find out days for each location as locations are subject to change
- Extended Street Outreach hours daily from 8am-4pm and 6pm-10pm
The Street Helpline also supports residents who are concerned about others. Residents can call the street helpline phone number if they are worried someone is in urgent need of homelessness supports