Information and Referral

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744 Ouellette Ave
Windsor
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519-255-7440
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519-973-4435
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Fax: 519-255-7817
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Agency Hours: Mon-Fri 8:30am-4:30pm
Services available until 8pm Mon-Thu by appointment

Application

Referral form available on website

Eligibility - Population(s) Served

People who may or may not be diagnosed with a mental illness who need information, assessment, and potentially intensive case management * people who need follow-up care from acute inpatient services from hospital * people who might not be eligible for intensive case management but need help to ensure they are appropriately linked to community services

Languages

English

Language Note

French programs offered

Area(s) Served

Windsor and Essex County

Accessibility

W_wheelchair.gif Wheelchair Accessible

Description of Services:

This service provides a “no wrong door” to mental health services in assisting individuals by providing information to identify the problem and assisting them in accessing the appropriate services. This service does not preclude individuals accessing mental health and addiction services directly, but will assist those individuals seeking services or referring to them when they are uncertain of the problem and/or the service options available in the community to address their needs.
  • Information and referral function to appropriate service within CMHA-WECB or the community for mental health and addiction
  • Education
  • Assessment services provide timely comprehensive medical psychological and social assessments for individual experiencing mental health issues and requiring access to services. Individuals may then be linked to a wide variety of services to support people and their families within CMHA-WECB or the community.
  • Crisis planning/intervention/prevention
  • Person centered planning
  • Supportive counselling
  • Advocacy
Last updated: Mar 11, 2024: Suggest an edit