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CultureLink Settlement and Community Services - Toronto - Crossways Mall

CultureLink Settlement and Community Services - Toronto - Crossways Mall

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The Crossways Mall, 2340 Dundas St W Suite 301
Toronto, ON
M6P 4A9
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416-588-6288
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Fax: 416-588-2435
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Office: Mon-Fri 10 am-6 pm
Last updated: Sep 9, 2024: Suggest an edit

Application

Call for appointment or drop in

Eligibility - Population(s) Served

Varies according to program; contact organization for information

Fees

Most services are free; contact organization for information

Languages

English ; French ; American Sign Language ; Arabic ; Bengali ; Cantonese ; Czech ; Farsi ; Filipino ; Hindi ; Hungarian ; Italian ; Mandarin ; Pashto ; Polish ; Portuguese ; Punjabi ; Russian ; Sinhalese ; Slovak ; Somali ; Spanish ; Tamil ; Tibetan ; Urdu

Accessibility Note

Fully accessible - Designated parking at entrance - underground parking ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall

Description of Services:

Settlement services including orientation, information and referral, counselling and support
Newcomer Settlement Services (NSP)
  • employment support services
  • one-to-one settlement counselling and referrals
  • form filling including applications for asylum
  • orientation sessions
  • culturally sensitive services for the Roma community
  • programs focused on Syrian or Arabic-speaking refugees include settlement assistance, mentorship, help with job search
Library Settlement Partnership (LSP) and Settlement Workers in Community Spaces (SWCS)
  • newcomer outreach at libraries and other community spacies
  • workshops, one-to-one settlement services, community referrals
Settlement Workers in Schools (SWIS)
  • outreach program based in elementary and secondary schools from mid-August to end of June, and social service agencies from July to mid-August
  • individualized action plan, settlement information and referral, group activities
Mentorship Programs
  • career mentorship
  • citizenship education circles
  • English conversation circles
  • Canada Connect - newcomers paired with Canadian mentor for English conversation, navigating Canadian culture and expanding network
  • Newcomers Explore and Appreciate Toronto (NEAT) - newcomers gain Canadian volunteer experience in event planning, social media marketing and project management; participate in guided walks/outdoor activities
  • Newcomers Speak Up for Success - 10 week public speaking program for newcomers
  • Artegration- cultural experiences and/or volunteering for newcomers available through community partners such as Luminato Festival, Soulpepper Theatre, Aga Khan Museum, Arts in the Park, Koeffler Centre for the Arts
Newcomer Mental Health Program
  • one-on-one brief counselling to newcomers with complex needs, as well as referrals for short-term counselling in the Ukrainian language
  • comprehensive newcomer settlement needs assessment
  • referrals to appropriate community programs and resources
  • group activities that provide coping strategies, support, skill-building and self-help opportunities
Cybersecurity Training - IT Security Bridge Training
  • for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity - training for a Cybersecurity Fundamentals Certificate
  • training, mentoring, networking, and help with resumes and interview preparation
Labour Market Assistance Program
  • for newcomers and internationally trained professionals
  • personalized job search plan, labour market information, resume preparation, networking, interview preparation


Services and Programs:

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Last updated: Sep 9, 2024: Suggest an edit
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